Step 4: Add a Condition Node

Let's route high-priority feedback differently:

1. Click the + button on the agent node's output
2. Select Condition
3. Name it "Check Priority"

Configure Conditions

1. Click Add Condition

2. Condition 1:

   • Name: "High Priority"
   • Mode: Manual
   • Expression: {{agent.output.structured.priority === "high"}}

3. Click Add Condition again

4. Condition 2:

   • Name: "Normal Priority"
   • Mode: Manual
   • Expression: {{agent.output.structured.priority != "high"}} (this catches everything else)

Each condition now has its own output handle on the right side of the node.

Step 5: Add Notification for High Priority

For high-priority feedback, let's notify the team:

1. Click the + button on the "High Priority" condition handle
2. Select Send Notification

Configure the Notification

Prompt:

A high-priority customer feedback was received: Customer:
{{form1.output.name}}
({{form1.output.email}}) Product:
{{form1.output.product}}
Category:
{{agent.output.structured.category}}
Sentiment:
{{agent.output.structured.sentiment}}

Issue:
{{agent.output.structured.summary}}

Full Feedback:
{{form1.output.feedback}}

Please review and respond promptly.

4. Click Save

Step 6: Add an Action Node

Now let's save all feedback to your system. This example uses a generic HTTP request, but you can use any integration:

1. Click + on both condition handles (we want to save all feedback)
2. Select Google Sheets

Configure the Google Sheets Node

1. SpreadsheetId: Insert your spreadsheetId
2. Range: You can leave this on auto.
3. Value Input: Set to "Prompt AI" and insert the following:

{
  Please insert structured
  {{form1.output.name}}
  ({{form1.output.email}}) 
  Product:
  {{form1.output.product}}
  Category:
  {{agent.output.structured.category}}
  Sentiment:
  {{agent.output.structured.sentiment}}

  Issue:
  {{agent.output.structured.summary}}

  Full Feedback:
  {{form1.output.feedback}}
}

5. Click Save

Alternative: If you don't have an API, you can use an integration action instead, like adding a row to Google Sheets or creating a Notion page.

Step 7: Test the Complete Workflow

Now test the entire workflow:

1. Click on the trigger node
2. Click the Test run button in the toolbar
3. Fill in the test form with sample data
4. Click Run workflow
5. Watch as each node executes in sequence
6. Click on nodes to view their inputs and outputs

Try testing with:

• Different priority levels
• Various types of feedback
• Different products

Make sure both paths (high priority and normal priority) work correctly.

Published versions are immutable, but you can always edit the draft version (v0) and publish a new version when ready. This ensures your production workflows stay stable while you make changes.



By default, the workflow stops and marks the run as failed. You can configure
error handling strategies for each node, including continuing on error or
routing to error-handling paths.



Workflows consume AI credits based on the models and nodes used. You can set spending limits and view detailed usage in the workflow settings. Check the Usage tab after test runs to estimate costs.